PRIVACY POLICY

Privacy Policy — Harper & Logan Vancouver

This privacy policy applies to all services offered by Harper & Logan Vancouver, accessible via www.harper-logan.com and info@harper-logan.com. We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect When you place an order or interact with our website, we may collect the following information:

  1. Full name and address details
  2. Email address and phone number
  3. Payment information (processed securely by our payment providers)
  4. IP address and device data
  5. Browsing activity on our website

2. How We Use Your Information We use your personal data for the following purposes:

  1. Processing, fulfilling, and shipping your orders
  2. Providing customer service and support
  3. Sending order confirmations and shipping updates
  4. Sending marketing communications, where you have provided explicit consent in accordance with Canada's Anti-Spam Legislation (CASL)
  5. Improving our website and services

You may withdraw your consent to marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

3. Sharing Data with Third Parties Your data is only shared with third parties where necessary to deliver our services, including:

  1. Payment providers (e.g. Shopify Payments, Stripe)
  2. Shipping and fulfillment partners
  3. Analytics and marketing platforms

These parties are contractually obligated to handle your data securely and only for the specified purpose. Please note that some of our service providers may be located outside of Canada, including in the United States and Europe. By using our website, you consent to this cross-border transfer of data.

4. Data Retention We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by applicable law.

5. Cookies Our website uses the following types of cookies:

  1. Functional cookies — essential for the website to operate correctly
  2. Analytical cookies — to understand how visitors use our website
  3. Marketing cookies — to deliver relevant advertisements

You can manage or withdraw your cookie preferences at any time through your browser settings or via our cookie consent tool.

6. Your Rights Under PIPEDA You have the right to:

  1. Access the personal data we hold about you
  2. Request correction of inaccurate data
  3. Request deletion of your personal data
  4. Withdraw consent to data processing at any time
  5. File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us via our contact page.